COMMON QUERIES

How often do you release new collections?

We regularly update our collection with new designs and seasonal pieces. To stay updated on our latest drops, be sure to sign up for our newsletter and follow us on social media.
Who is behind .AVEW?

.AVEW was founded by Sebastien aka YA BOY SEB , a multi-faceted artist passionate about creating think pieces, both through products and writing, to enrich his audience's experience.
What makes .AVEW different from other clothing brands?

.AVEW is more than just a clothing brand— it's about creating unique experiences. We do not offer a whole collection of pieces like other brands. We curate each piece to leave a lasting impression and memorable experience for our patrons.
Do you have any flagship stores or retail locations?

Currently, .AVEW is available online, and we occasionally participate in pop-up events and collaborations. Stay tuned to our blog and social media channels for announcements about upcoming events where you can shop our collections in person.
Do you collaborate with other brands or artists?

We’re always open to exploring creative partnerships. If you’re interested in working with us, please reach out at avewco@gmail.com.
Where are your products made?

Our products are carefully crafted using high-quality materials and ethical manufacturing practices. We work with trusted partners to ensure that each piece meets our standards for quality and sustainability.
How do I care for my .AVEW clothing?

To ensure the longevity of your .AVEW items, we recommend following the care instructions on the label. Generally, we suggest washing in cold water, using a gentle detergent, and air drying to maintain the quality of the fabric and print.
What is your shipping policy?

We’re pleased to offer free shipping on all U.S domestic orders. Once order is placed, we’ll process and ship it as quickly as possible. You’ll receive a confirmation email with tracking information so you can follow your package’s journey to your doorstep. For pre-orders, please allow up 2-3 weeks for delivery. If you have any questions about your shipment, feel free to reach out to us at vewco@gmail.com
Do you offer refunds?

We do not offer refunds. However, if your item is defective or you need a different size, we’re happy to provide an exchange or store credit. Please contact us within [14 days of receiving your order to initiate an exchange.
How I do I start a return or exchange?

To start a return or exchange, simply reach out to us at avewco@gmail.com within 14 days of receiving your item. Make sure the item is unworn, unwashed, and in its original condition with all tags attached. We’ll guide you through the process to get your replacement or store credit.
What should I do if I receive a defective item?

If you receive a defective item, please contact us immediately with your order number and a description of the issue. We’ll arrange for an exchange or provide store credit as quickly as possible.
Do you offer international shipping?

Yes, we offer international shipping on all orders. Please note that shipping rates and delivery times may vary depending on your location.
What should I do if my package is lost or stolen?

If your package is lost or stolen, please contact us immediately. We’ll work with the shipping carrier to investigate the issue and find a solution.
What sizes do you offer?

We offer a range of sizes to fit different body types. You can find detailed size information on each product page, along with a size chart to help you choose the best fit. If you’re unsure about sizing, feel free to contact us for assistance.